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Palm Islands
Dukes The Palm, a Royal Hideaway Hotel
Reserve rooms
Dukes The Palm, a Royal Hideaway Hotel

About the property

Situated on the Palm Jumeirah; Dukes The Palm; a Royal Hideaway Hotel; a Royal Hideaway Hotel opens its doors in the UAE. In terms of safety against viral diseases including COVID19 we have adapted our prevention and hygiene procedures to ensure the atmost safety and wellbeing of our guests staff and suppliers at all our hotels For your study and development we have constituted a Technical Commission whose aim is for us to enjoy the return to the activity with maximum safety We have created the program for this purpose We care about you which includes a sizing plan to ensure you enjoy your next stay at any of our hotels in complete tranquility. Situated on the Palm Jumeirah; Dukes The Palm; a Royal Hideaway Hotel; a Royal Hideaway Hotel opens its doors in the UAE. Enter a world where you get the best of both leisure and luxury for a truly memorable stay. Sister hotel to the award-winning DUKES LONDON in Mayfair; this elegant Dubai hotel reflects its sister property s flair for understated sophistication; and unrivalled attention to detail An exclusive oasis of sun, sea and luxury on the Cádiz coast The Royal Hideaway Sancti Petri, in the 5-star category is a luxury resort located in Novo Sancti Petri-Chiclana (Costa de la Luz) on the seafront of the long, sandy Barrosa beach, awarded a blue flag and rated as the fifth best beach in Spain by TripAdvisor users. Its prime location means that it is well-connected with Jerez airport, just 50 km away, and Cádiz, only 39 km away. Its 195 magnificent rooms have a modern, elegant design and are equipped with all the latest technology and an exclusive automation system, as well as all the facilities you would expect to find in a 5-star establishment. It boasts 4 themed suites, all with a hot tub in the bathroom and on the terrace. In addition, 2 of the suites have a pool and barbecue.

Popularity

8.9
Very good
General
14009
brand
Tripadvisor 9/10
7119
brand
Booking 8.7/10
5998
brand
Expedia 8.8/10
892

Main services

Wi-fi
Car park
Total number of rooms
Wheelchair-accessible
24-hour reception
Included services
Wi-fi
Non-included services
Car park

* Some services may carry an extra charge.

Guest reviews

8.8/10 Very good
Cleanliness9/10
Staff and Service9/10
Amenities9/10
Property conditions and facilities8.8/10

10 / 10

Sotiris Nicholas
Location was convenient for most things. Apart from easy taxi availability, very near to the local tram stop. Excellent breakfast and other onsite restaurants, especially the Khyber for authentic quality Indian cuisine. Only minor criticism is the lack of USB sockets in the bedrooms, and main outdoor pool was few minutes walk from main hotel building.
02.03.2025

8 / 10

Janette
There were a few issues I had whilst staying at the hotel. I had no hot water so the first shower was freezing cold. However as soon as i reported it someone came and fixed it. The next thing was access to my room. The key card intermittently worked and then on final night did not work altogether which being late at night was not something you want to wait for security to then come and fix it. However there is alot of good parts for instance the staff are very warm, respectful and courteous. Anything you want they are there. My mother had a birthday and they decorated her room with balloons and cake. It is a nice hotel and would stay there again.
28.02.2025

10 / 10

Hanh My
Excellent stay and awesome Full board dining option!
28.02.2025

6 / 10

Danielle
Having stayed in this hotel many times, I felt that the standard has slipped. Staff were less attentive, the lazy river was green and unusable and the garden next to the pool was closed on one day for a private event meaning we could not get one of the few sun beds around the pool. The suite we had was nice with a good view over the city but the bath was tiny and quite old looking. The sofa bed was incredibly uncomfortable with a very thin mattress covering the frame. For the price of approx £500 per night it was very expensive for what was provided
28.02.2025

Information about the area

Palm Islands, United Arab Emirates
Palm Islands are three artificial islands, Palm Jumeirah, Deira Island and Palm Jebel Ali, on the coast of Dubai, United Arab Emirates. Creation of the islands started in 2001. As of November 2011, only Palm Jumeirah has been completed. This island takes the form of a palm tree, topped by a crescent. Latitud: 25.00544626905186 Longitud: 54.987075118146095

What’s nearby

  • Jumeirah Boardwalk - 16.69 km
  • Palm jumeirah Corniche area - 17.52 km
  • Skydive Dubai - 17.94 km
  • The Lost Chambers Aquarium - 19.32 km
  • Atlantis Water Park - 19.55 km
  • AlIttihad Park - 19.62 km

Getting around

  • (DXB) Dubai, Dubai Intl, AE - 27.63 km

About accommodation

General

  • Air conditioning
  • Safety deposit box
  • Soundproof rooms
  • Family rooms
  • Heating
  • Non-smoking throughout
  • Designated smoking area
  • Minimarket on site
  • WiFi available in all areas
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Safety & security

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Security alarm
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • CCTV outside property

Activities

  • Back massage
  • Facial treatments
  • Spa facilities
  • Happy hour
  • Live sport events (broadcast)
  • Hair styling
  • Water sport facilities on site
  • Hair colouring
  • Fitness centre
  • Themed dinner nights
  • Full body massage
  • Beachfront
  • Beach
  • Head massage
  • Indoor pool
  • Beauty Services
  • Couples massage
  • Hand massage
  • Fitness/spa locker rooms
  • Live music/performance
  • Fitness classes
  • Kids' club
  • Children's playground
  • Indoor pool (all year)
  • Foot massage
  • Private beach area
  • Hair cut
  • Pedicure
  • Evening entertainment
  • Entertainment staff
  • Neck massage
  • Body treatments
  • Manicure
  • Personal trainer
  • Massage
  • Hair treatments
  • Spa and wellness centre
  • Fitness

Services

  • Barber/beauty shop
  • Valet parking
  • ATM/cash machine on site
  • Room service
  • Car hire
  • Ironing service
  • Private check-in/check-out
  • Meeting/banquet facilities
  • Luggage storage
  • Concierge service
  • Dry cleaning
  • Tour desk
  • Daily housekeeping
  • Fax/photocopying
  • Lockers
  • 24-hour front desk
  • Babysitting/child services
  • Trouser press
  • Currency exchange
  • Laundry
  • Business centre

Safety features

  • First aid kit available
  • Thermometers for guests provided by property
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests

Physical distancing

  • Mobile app for room service
  • Contactless check-in/check-out
  • Physical distancing rules followed
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas

Food & Drink

  • Snack bar
  • Restaurant
  • Bar
  • Breakfast in the room
  • Kid meals
  • Kid-friendly buffet
  • Wine/champagne
  • Special diet menus (on request)
  • Fruits

Cleanliness & disinfecting

  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers

Internet

  • Internet services
  • WiFi
  • Free WiFi

Outdoors

  • Outdoor pool
  • Garden
  • Terrace
  • Sun terrace
  • Outdoor pool (all year)
  • Outdoor furniture

Parking

  • Parking garage
  • Free parking
  • Electric vehicle charging station
  • Parking
  • Private parking
  • Accessible parking
  • Parking on site

Accessibility

  • Auditory guidance
  • Higher level toilet
  • Lower bathroom sink
  • Wheelchair accessible
  • Toilet with grab rails
  • Emergency cord in bathroom

Pool and wellness

  • Pool bar
  • Pool with view
  • Water slide
  • Pool cover
  • Swimming Pool
  • Swimming pool
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Infinity pool
  • Heated pool

Entertainment and family services

  • Indoor play area
  • Board games/puzzles
  • Kids' outdoor play equipment
  • Baby safety gates

Languages

  • العربية
  • Deutsch
  • English
  • Español
  • Français
  • Italiano
  • Nederlands
  • Português
  • Русский
  • Türkçe
  • 中文

About the rooms

The accommodation has 497 rooms:

General

  • Air conditioning
  • Interconnected room(s) available
  • Trash cans
  • Safety deposit box
  • Lockers
  • Key access
  • Fire extinguisher
  • Carpeted
  • Iron
  • Tile/marble floor
  • Key card access
  • Smoke alarm

Services

  • Wake up service/Alarm clock
  • Wake-up service

Room Amenities

  • Socket near the bed
  • Sofa bed
  • Non-feather pillow
  • Adapter
  • Hypoallergenic pillow
  • Feather pillow

Bathroom

  • Body soap
  • Free toiletries
  • Conditioner
  • Hairdryer
  • Shampoo
  • Shower cap
  • Toilet
  • Bath
  • Bath or shower
  • Additional toilet
  • Bathrobe
  • Slippers
  • Shower
  • Towels
  • Walk-in shower
  • Private bathroom
  • Bidet
  • Toothbrush
  • Additional bathroom

Media & Technology

  • Satellite channels
  • TV
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV

Food & Drink

  • Tea/Coffee maker
  • Bottle of water

Cleanliness & disinfecting

  • Hand sanitiser

Exclusive services

  • Concierge services

Kitchen

  • Coffee machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Wine glasses
  • Dining table
  • Electric kettle
  • Kitchenette
  • Stovetop
  • Kitchen
  • Oven
  • Toaster
  • Washing machine
  • Kitchenware

Outdoors

  • Balcony

View

  • City view
  • Quiet street view
  • View

Living Area

  • Sofa
  • Dining area
  • Seating Area

Bedroom

  • Alarm clock
  • Linen
  • Cots
  • Wardrobe or closet

Accessibility

  • Roll-in shower
  • Lowered sink
  • Accessible by lift
  • Entire unit wheelchair accessible
  • Raised toilet
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Emergency cord in bathroom

Entertainment and family services

  • Baby safety gates
*Some services may only be available in specific rooms or upon request.

About the pools

The accommodation has 2 pools:

Pool 1

Location

Outdoor

Access

Adults only

Cost

Free
Pool 2

Location

Indoor

Access

Adults only

Cost

Free

Restaurants

Great British Restaurant

  • Access for guests and visitors
  • Reservation required

Khyber Restaurant

  • Access for guests and visitors
  • Reservation required

About parking

The accommodation offers 1 parking option:

Parking type

Private

Location

On-site

Reservation

No reservation needed

Cost

  • Free

Internet

Coverage

Entire property

Connection type

Wi-Fi

Price

  • Free

Policies

Check-in

  • Checkin from 15:00
  • Minimum age for check-in: 18 years old

Check-out

Checkout before 12:00

Pets

Pets are not allowed.

Children

Children of any age are welcome.

Extra beds

Extra beds is not available at this property. Cots available subject to availability at this property.

Important information

Please note that there is a mandatory tourism fee of AED 20 per room per night. The credit card must be in the name of one of the passengers travelling and the same card must be carried for verification upon check-in at the resort. Alternatively, if the passenger travelling is not the cardholder, or if for any reason, the credit card used for the booking cannot be produced at check in, the passenger may pay in cash or with alternate credit card, failing which the resort has the rights to cancel or reject the booking. Please note that all guests are required to present a valid ID upon check-in, in compliance with UAE law. Original passport, UAE Emirates ID, GCC ID’s are accepted Please note that there is an ongoing development program taking place at our property and construction work taking place nearby. As such our guests may experience visual and intermittent noise disturbances.Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Refundable damage deposit

A damage deposit of AED1,500.00 will be required and will be fully refunded after the stay, once it has been verified that there are no damages to the accommodation.

Accomodation license number

778705